Orgen Queue Management solutions are designed to provide better service to customers, enable employees to perform their tasks efficiently with time and space, and empower you to maintain control.
Queue management systems not only reduce customer waiting times but also increase profitability, create a secure environment, and enhance visitor experience. The latest technology queue management systems we install allow visitors to take a queue number through their smartphones or computers, and wait for their turn. With advancing technology, queue management systems, transitioning from local use to opening up to the external world, possess various features as listed below:
Appointment Scheduling: Users can now schedule all their appointments from a single place with the help of Orgen Management Software.
Queue Control Functions: Different algorithms and functions can be created through the software based on customer preferences.
Reporting: The software offers different reporting types, including online and historical reporting, as part of its features.
Notifications/Alerts: Personalized notifications and alerts can be sent to users waiting in the queue to avail the service.
Ticket Printing: The software can generate a ticket displaying all the details of the service the user will benefit from.
Remote Configuration: All configuration settings are done remotely from the server and are parameter-based, requiring no programming.
Notification Screens: The software can display the number of waiting customers, average waiting time, and other information on digital screens.
Orgen is always ready to assist you with highly skilled Regional Sales Engineers and a technical service team available across every region of Turkey.
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